Privacy Policy, Data Protection and Usage Policy
1. Introduction:
At Reciting Foods, we take your privacy and data protection seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with our services, or purchase our products. By using our website or providing your information, you agree to the practices outlined in this policy.
2. Information We Collect:
We collect the following types of information from customers and users:
Personal Identification Information: Name, email address, phone number, billing address, shipping address, and other details necessary for order processing and customer service.
Order and Transaction Information: This includes details of your purchases, order history, transaction data, and cart activity, which we use to fulfill orders and improve our services.
Communication Data: Any queries, messages, or support requests you send us via email, contact forms, or other communication channels.
Cookies & Usage Data: Information on how you interact with our website, including browsing history, IP addresses, device details, and usage patterns (through cookies or other tracking technologies).
3. How We Use Your Data:
The information we collect is used to provide and improve our services. Specifically, we may use your data for the following purposes:
Order Processing & Fulfillment: To process and deliver your orders, including confirming purchases, shipping, and customer support.
Customer Support & Communication: To respond to your inquiries, provide customer service, and manage your account or purchase-related questions.
Personalization: To personalize your shopping experience by recommending products based on your preferences, purchase history, or browsing activity.
Marketing: We may use your contact information (such as your email address) to send promotional emails, product updates, and special offers, but only if you’ve opted in. You can always unsubscribe from marketing emails at any time.
Improvement of Services: To analyze how our website is used, enhance user experience, optimize content, and improve the overall functionality of our services.
4. Data Protection and Safeguarding Your Information:
We prioritize the security of your personal data and use a variety of measures to protect it, including:
Encryption: Sensitive information (such as login credentials and order details) is encrypted during transmission to ensure confidentiality.
Access Control: Only authorized personnel who need access to your data to perform their duties will have access to it.
Data Retention: We retain your personal data for as long as it is necessary for the purposes outlined in this Privacy Policy or as required by law. For example, we may retain purchase records for order fulfillment, warranty purposes, or for any legal obligations.
Data Minimization: We will only collect and retain personal data that is necessary for the services we provide. Critical payment details (e.g., credit card numbers) are not stored by us. Payment processing is handled securely by trusted third-party payment providers.
5. Customer Data Usage and Sharing:
By purchasing products from Reciting Foods, you acknowledge and agree that we may use your personal data, including but not limited to order details, transactions, cart history, purchase history, support or query messages, email, and contact details, for the following:
Internal Analytics & Reporting: To analyze customer behavior, preferences, and trends to improve our product offerings, marketing strategies, and customer experience.
Third-Party Service Providers: We may share your data with trusted third-party service providers (e.g., shipping companies, payment processors) for the purpose of fulfilling your order, providing customer service, and improving our business operations. These third parties will only have access to necessary information to perform their tasks, and they are required to protect your data as per our privacy and security standards.
Business Transfers: In the event of a business reorganization, merger, or acquisition, your personal data may be transferred to the new owners, but we will notify you and continue to safeguard your data.
Legal Compliance: We may disclose your information if required by law, or in response to valid requests by public authorities (e.g., a court or government agency).
6. Your Rights:
You have the right to:
Access: Request access to the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to certain legal exceptions (e.g., if we need to retain the data for legal obligations).
Opt-Out of Marketing: You may opt-out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
Data Portability: Request a copy of your data in a commonly used format or in a generic document.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and to understand how users interact with our website. Cookies are small files stored on your device that help us:
- Recognize you when you return to our site
- Analyze site usage patterns
- Personalize your shopping experience
You can manage cookie settings through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Links:
Our website may contain links to third-party sites that are not owned or operated by Reciting Foods. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
9. Updates to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the updated policy on this page with the revised date. Please review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy, data usage, or your personal data, please contact us at: [email protected]