Please read this terms and conditions stated below, which outline a lot of legal goodies, but the bottom line is it’s our aim to always take care of both of us, as a customer, or as a seller. We’ve included many of these terms to legally protect ourselves, but if you have an issue, always feel free to email us at [email protected] and we’ll do our best to resolve it in a fair and timely way .
Legal Information, Jurisdiction, and General Terms
At Reciting Foods LLP, (we, us, and our) hereinafter referred to as ’the company’ or ‘Reciting Foods’, are committed to delivering premium products and exceptional customer service. By using our website or purchasing our products, you, the user, agree to be bound by the terms and conditions outlined herein.
Company Information: This website and all products sold under the Victory Caliber brand are owned and operated by Reciting Foods, a company duly incorporated and existing under the laws of the country.
Governing Law and Jurisdiction: By accessing, purchasing, or using our products and services, you agree that the Terms and Conditions set forth here are governed by, and will be construed in accordance with, the appropriated laws. You further agree that any legal actions, disputes, or proceedings arising out of or in connection with these Terms and Conditions shall be exclusively brought before the competent courts of Allahabd High Court, Uttar Pradesh, and you hereby submit to the exclusive jurisdiction of those courts.
Binding Agreement: By purchasing or using our products or services, you agree to abide by all the terms outlined in this document. These terms constitute a legally binding agreement between you and us. If you do not agree to any part of these terms, you must refrain from using our website and purchasing our products.
Intellectual Property Rights: All content available on this website, including but not limited to brand and product images, logos, design, and text, is the digital property of Reciting Foods LLP or its affiliates.
Dispute Resolution: In case of any disputes or disagreements related to your purchase or use of our products, we encourage you to first reach out to us directly via our support channels. If the dispute cannot be resolved through direct communication, you agree to engage in mediation or alternative dispute resolution (ADR) before seeking legal remedies.
Severability: If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be severed from these Terms, and the remaining provisions will continue in full force and effect.
Modifications to Terms: We reserve the right to amend, modify, or update these Terms and Conditions at any time, without prior notice. Any such changes will be posted on this page, and your continued use of the site or purchase of products after such modifications will constitute your acceptance of the updated terms.
No Waiver: No failure or delay by Reciting Foods in enforcing any provision of these Terms and Conditions shall constitute a waiver of any provision or right.
Product Purchase, Delivery policy & Refund Policy
1. Purchase Channels
At Victory Caliber, we are committed to delivering our premium products through established and reputed eCommerce platforms. As of the drafting of this document, all of our products are sold exclusively via these trusted eCommerce channels. For the most up-to-date list of platforms where you can purchase our products, please refer to the “Where to Buy” section on our website or the product description pages.
2. Purchase & Delivery Terms
Since we sell exclusively via third-party eCommerce platforms, our Purchase & Delivery Policy will be governed strictly by the terms and conditions of the respective platform through which the purchase is made. These platforms may include, but are not limited to, details on payment methods, delivery timelines, shipping charges, and return policies. Therefore, please ensure you review the relevant platform’s policies at the time of purchase for complete clarity on your order and delivery process.
Contact, Support & Feedback - Orders
1. Queries and Support Related to Orders
If you have any concerns or questions related to an order you have placed, including but not limited to product specifications, quality issues, delivery status, payment, or other order-related matters, we strongly encourage you to reach out to us through the respective eCommerce channel from which your order was placed. These platforms offer dedicated customer service that can assist you with specific order queries.
2. Resolution Process
For any issues that may arise during the purchase, delivery, or payment process, the respective eCommerce channel’s support team will be your primary point of contact. You can follow the instructions and steps provided on these platforms for resolving issues, returns, or exchanges.
3. Escalation and Contact if Platform Support Is Unavailable
If you are unable to reach us via the respective eCommerce platform, or if you are not satisfied with the resolution provided by the platform’s support team, you are always welcome to contact us directly at [email protected] . We will do our best to assist you and ensure your concerns are addressed in a timely manner.
In the event of escalations, conflicts regarding terms, or any other matters arising from your purchase or interaction with our products, the final decision and resolution will be made by Reciting Foods. By purchasing our product, you explicitly agree to adhere to the terms and conditions outlined herein, and accept that any decision made by us in such cases will be final.
Contact, Support & Feedback - Product and Business Queries
1. General Product or Business Inquiries
For any general queries, business-related questions, bulk orders, or matters that are not covered under the platform’s purchase & delivery policies, we invite you to reach out to us directly via email at [email protected] . This includes inquiries about our products, specifications, brand collaborations, or any other aspect of our business.
2. Bulk Orders & Partnerships
For bulk inquiries, trade or partnership discussions, please contact us at the email mentioned above. We are happy to discuss opportunities with retailers, distributors, or any potential business partners interested in working with Reciting Foods.
Conclusion
We appreciate you taking the time to read and understand our Terms & Conditions, including our Product Purchase & Delivery Policy and Refund Policy. At Reciting Foods, we are committed to ensuring that your experience with us is smooth, satisfying, and fair. By purchasing our products, you acknowledge and agree to the terms outlined in this document, which protect both you as a customer and us as a seller.
Should you have any questions, concerns, or feedback regarding your order or our products, we encourage you to reach out to us via the appropriate eCommerce platform or directly at [email protected]. We are always here to assist you and resolve any issues in a timely and fair manner.
We value your trust and look forward to continuing to serve you with the highest quality products and exceptional customer service.
Thank you for choosing Reciting Foods!